Mailing Instructions
In our ongoing efforts to streamline our repair and programming services and minimize errors, we have implemented some changes. Due to a significant incidence of misdiagnosis, we are now required to review and approve all service orders before they are shipped to our facility.
To expedite this process and ensure efficient service, we kindly request the following information:
- Vehicle history and previous repair work undertaken.
- Vehicle Identification Number (VIN), year, make, model, and transmission type.
- Diagnostic Trouble Codes (DTCs) or fault codes.
- Detailed symptoms of the failure.
- Description of diagnostic procedures conducted to identify the faulty or malfunctioning part.
- Clear photo of the part along with its part number.
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1. Place your order:
Complete your purchase.
2. Prepare your shipment:
- Print your confirmation page.
- Include the copy of your confirmation page along with your order # (if it applies).
- Include your contact information (email, phone #)
- Add any additional information inside the box such as: VIN #, Fault/Error Codes etc.
3. Ship to:
ECU MAVERICK
7863 DREW CIR STE 1
FORT MYERS, FL
33967-6001
4. Shipping Instructions:
- Please use UPS or FedEx for shipping.
- Package your item using only bubble wrap.
- Ensure your package for added protection.
5. Avoid using:
- Styrofoam or shredded paper for packaging.
Contact us at: support@ecumaverick.com for any questions or concerns about your package.