Automotive Electronic Module Bench Evaluation Fee Policy
Automotive Electronic Module Bench Evaluation Fee Policy
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Service Fee Policy and Agreement
Important Notice Regarding Service Fees
To ensure efficient service and proper handling of your module, please review and acknowledge the following fee structure:
! Unauthorized Shipment Fee
If a module is sent to our facility without prior approval or a valid ID# an automatic service fee of $195-$250 per module will be charged, in addition to return shipping costs.
! Bench Evaluation Fee
This fee applies when:
- The module shows evidence of tampering or prior repair attempts by unauthorized parties
- The module exhibits water damage, corrosion, broken/missing pins, or burn marks
- Components are sent that were not requested (for example, if we request only the transmission computer/conductor plate but receive the valve body as well)
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Disclaimer: Scope of Bench Testing Evaluation Service
ECU Maverick provides bench testing and evaluation services for the supplied control modules.
Please note that certain integrated circuits (ICs) within the control modules are proprietary to the original equipment manufacturer and cannot be tested, analyzed, or accessed by ECU Maverick.
As a result, the testing performed by ECU Maverick is limited in scope and does not constitute comprehensive, manufacturer-level testing. It evaluates only the accessible, non-proprietary portions of the module and overall system functionality within the constraints described above.
No representation is made that this service replicates or achieves the full depth of testing performed by the original manufacturer.
In cases where unrequested components are sent, additional packaging, handling, and shipping fees will also apply.
! Evaluation Fee Agreement
I understand and agree that certain modules require a comprehensive evaluation by ECU Maverick's technicians. This evaluation carries a mandatory, non-refundable fee of $195-$250.
This evaluation fee is required when the module has any of the following conditions:
- Water damage or moisture intrusion
- Cover has been opened or shows signs of tampering
- Previous repair attempts or work performed by unauthorized parties
- Missing or broken pins
- Burnt components or burn marks
- Module does not communicate during initial assessment
- Any other condition that our staff determines requires detailed evaluation
I acknowledge that:
- Not all modules require this evaluation fee - only those meeting the conditions listed above
- The evaluation process may require opening the module to assess internal components, which may involve cutting or breaking the module casing to access the circuit board. We cannot be held responsible for any damage that occurs during this necessary evaluation process
- If my unit is determined to be unrepairable after evaluation, it will be returned in its current condition
- If my unit is repairable and I authorize the repair service, the $195-$250 evaluation fee will be credited toward the total repair cost, with only the remaining balance due
⚠ Critical Notice: Module Disassembly and Testing
IMPORTANT: Some modules may require cutting and removing circuit board components to properly test and diagnose issues. Once we perform this disassembly:
- The module will be returned in a disassembled state if we are unable to perform the service
- If the module does not communicate or has water damage, we must fully disassemble the board for testing
- We will NOT reassemble modules that require full disassembly for diagnostic purposes
- The customer fully acknowledges and accepts that their module may be returned in pieces if repair is not possible
By proceeding with service, you accept that your module may be permanently disassembled during the diagnostic process and may be returned to you in a non-functional, disassembled state.
⚠ Important Disposal Policy
3-Day Payment & Shipping Policy: If payment is refused or not received within 3 business days of invoice, AND if we do not receive a prepaid return shipping label within this timeframe, your parts will be disposed of.
This policy applies to all modules and components sent to our facility. No exceptions will be made after the 3-business-day period has expired.
! How to Avoid Additional Fees
- Always obtain approval ID# via email before shipping any module
- Send only the specific components requested via email
- Fully disclose any prior repair attempts or known damage when requesting service
- Follow all packaging and shipping instructions provided
- Respond promptly to invoices and provide return shipping labels if needed
Terms Acknowledgment
These policies ensure fair, transparent pricing while maintaining the highest quality service standards for all customers. For questions about fees or shipping procedures, please contact our service department before sending your module.
By proceeding with service, I acknowledge that I have read, understood, and agree to these terms, including:
- The 3-day disposal policy for unpaid services
- That my module may require permanent disassembly for diagnosis
- That disassembled modules will not be reassembled if repair is not possible
- That modules with water damage or communication issues require full disassembly
Questions? Contact our service department before shipping your module.
