! Unauthorized Shipment Fee

If a module is sent to our facility without prior approval or a valid ID#, an automatic service fee of $195–$250 per module will be charged, in addition to return shipping costs.

! Bench Evaluation Fee

This fee applies when:

• The module shows evidence of tampering or prior repair attempts by unauthorized parties
• The module exhibits water damage, corrosion, broken/missing pins, or burn marks
• Components are sent that were not requested (for example, if we request only the transmission computer/conductor plate but receive the valve body as well)
• Module is reported as non-communicating or defective, but communicates normally during bench testing This is a common situation: a customer sends in a module claiming it does not communicate or that it is bad — but when our technicians test it on the bench, the module communicates perfectly and shows no defect.
  
  In these cases, the module is not the problem. The real cause is found elsewhere on the vehicle, machine, or equipment — for example, a blown fuse, a broken or shorted wire, a corroded or damaged connector, or another component failure that has nothing to do with the module itself.
  
  Once we confirm the module is communicating and functioning correctly, our evaluation is complete. We have done our part. We cannot perform further module repairs or testing when the module has no defect to repair. The bench evaluation fee applies in full, as our technicians spent the time and labor to diagnose and verify the module's condition.
  
  The customer must retrieve their module and perform additional diagnostics on their vehicle, machine, or equipment to locate the actual fault. If further testing reveals a true module-related issue, customers are welcome to resubmit for service.

• Disclaimer: Scope of Bench Testing Evaluation Service

  ECU Maverick provides bench testing and evaluation services for the supplied control modules.

  Please note that certain integrated circuits (ICs) within the control modules are proprietary to the original equipment manufacturer and cannot be tested, analyzed, or accessed by ECU Maverick.

  As a result, the testing performed by ECU Maverick is limited in scope and does not constitute comprehensive, manufacturer-level testing. It evaluates only the accessible, non-proprietary portions of the module and overall system functionality within the constraints described above.

  No representation is made that this service replicates or achieves the full depth of testing performed by the original manufacturer.

In cases where unrequested components are sent, additional packaging, handling, and shipping fees will also apply.

! Evaluation Fee Agreement

I understand and agree that certain modules require a comprehensive evaluation by ECU Maverick's technicians. This evaluation carries a mandatory, non-refundable fee of $195–$250.

I understand that I am purchasing a service, not a product. No physical parts, components, or goods are sold or shipped to me as part of this fee. This fee covers one (1) hour of technician bench evaluation time and labor only.

This evaluation fee is required when the module has any of the following conditions:

• Water damage or moisture intrusion
• Cover has been opened or shows signs of tampering
• Previous repair attempts or work performed by unauthorized parties
• Missing or broken pins
• Burnt components or burn marks
• Module does not communicate during initial assessment
• Module is reported as non-communicating or defective, but communicates normally during bench testing — confirming the fault lies outside the module (e.g., blown fuse, broken wire, bad connector, or other vehicle/equipment issue)
• Any other condition that our staff determines requires detailed evaluation

I acknowledge that:

• Not all modules require this evaluation fee — only those meeting the conditions listed above
• The evaluation process may require opening the module to assess internal components, which may involve cutting or breaking the module casing to access the circuit board. We cannot be held responsible for any damage that occurs during this necessary evaluation process
• If my unit is determined to be unrepairable after evaluation, it will be returned in its current condition
• If my unit is repairable and I authorize the repair service, the $195–$250 evaluation fee will be credited toward the total repair cost, with only the remaining balance due